Blank screen when watching videos

There are times when a video won't play immediately and you may have to wait for a while before they start playing. This depends on the speed of your connection and the load we experience on our server. When a lot of people view the videos at the same time, this causes a delay in the loading of videos.

Here are some things you can try to fix the problem:

• If the problem is with your internet connection, then refreshing the page may help.
• If the problem is with your browser, then make sure that you have Adobe Flash player installed. You can download it from here: https://get.adobe.com/flashplayer/. Note that if your version of Flash player is older than 7, then you may also have problems watching the videos.
• If the problem is with your computer, then try rebooting.

Please send us an email if you need further assistance.