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Multiple Problems with Affilotheme
cherrytree
Posts: 14
Joined: 28 May 09
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02 Aug 13 7:56 am

Multiple Problems with Affilotheme

have had a lot of problems with affilotheme that i have installed all the features needing
"drag and drop" not working(for instance "Menus" ect,,).

Have no RSS FEED At all(at least not at common url for it.( [Link no longer available] ).

Have Now Discovered when I Go to "Theme Options" if I Try to Click on The "Navigation Settings" Tab "Colors and Fonts",and "Post Settings" Tab Can Access None of Them and When I Try I Get This Message "You do not have sufficient permissions to access this page." and I'am Fully Logged in With The Username and Password I Have Created!!.

Please Need Some Advice and HELP ON WHAT TO DO!!!
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cecille.l
Posts: 6369
Joined: 25 Feb 11
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02 Aug 13 10:28 am

 Hi cherrytree,

I apologize for any inconvenience caused. Could you please make sure you are running the most current version of Affilotheme (4.0.1841)? If not, please update the theme by going to Affilotheme > Misc Settings

I appreciate your patience and hope to hear from you soon.
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Cecille

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cherrytree
Posts: 14
Joined: 28 May 09
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02 Aug 13 6:32 pm

 Yes Of Course Running The Latest Version of Affilotheme and Wordpress any and all Plug ins up to date
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cecille.l
Posts: 6369
Joined: 25 Feb 11
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07 Aug 13 5:56 am

 Hi cherrytree,

I'm sorry to hear you're still having issues with Affilotheme. Would it be possible to give us temporary access to your Wordpress admin area to check what's causing the error? If so, please send us your site URL and the temporary login details.

You may create a temporary administrator user in the 'Users' menu of your WordPress site. From your dashboard, go to users on the left hand side. From there you can add a new user, and set the status to admin. then once the staff is done, you can delete the user or change the password.

You may send it to us through the contact form on our support page.

I appreciate your patience and hope to hear from you soon.
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Cecille

Building affiliate marketing websites is a breeze: https://www.affilorama.com/affilojetpack
Like us on Facebook: https://www.facebook.com/affilorama
 
angelnewsletters
Posts: 103
Joined: 14 Feb 12
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16 Aug 13 10:04 pm
cecille.l wrote:Hi cherrytree,

I apologize for any inconvenience caused. Could you please make sure you are running the most current version of Affilotheme (4.0.1841)? If not, please update the theme by going to Affilotheme > Misc Settings

I appreciate your patience and hope to hear from you soon.

Hi cecille, i know this post is old, but i have exactly same problem i can not access to Appearance > Theme Options >
-Navigation Settings
-Colors And Fonts
-Post Settings
I get the same error on this 3 menus :
You do not have sufficient permissions to access this page.
What could be happening
Thanks!!!
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angelnewsletters
Posts: 103
Joined: 14 Feb 12
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16 Aug 13 10:19 pm

 HEEEEEEEEEEEEEEEEYYYYY I found what the problem is, look!!!!
If you go to : Affilotheme > Design and Appearance
AND if you go to:
Appearance > Theme Options Is exactly the same menu BUT in this last one is where you get the error, if you go to the first one: Affilotheme > Design and Appearance you can navigate throughout all tabs with no problem.
HA !!!
Bye :)
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cecille.l
Posts: 6369
Joined: 25 Feb 11
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21 Aug 13 5:51 am

 Hi angelnewsletters,

I'm glad to hear the issue has been resolved. The Affilotheme interface has changed a bit on the last update. There are less tabs under the Affilotheme option with the Wordpress Dashboard as most of the options like Colors and Fonts, Post Settings and Design and Layout are now under Affilotheem > Design and Layout.

Have a good day!
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Cecille

Building affiliate marketing websites is a breeze: https://www.affilorama.com/affilojetpack
Like us on Facebook: https://www.facebook.com/affilorama
 
brad9
Posts: 70
Joined: 01 Feb 13
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11 Oct 13 6:05 am

 This is most unfortunate. I've never tried it, and hope the bugs are fixed before I do.
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cecille.l
Posts: 6369
Joined: 25 Feb 11
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30 Oct 13 3:50 am

 Hi Brad,

We're constantly working on improving the theme. If you've purchased the theme and are running into installation issues, then please let us know so we could assist you. You may also refer to our Affilotheme support page for information and assistance.

Have a good day!
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Cecille

Building affiliate marketing websites is a breeze: https://www.affilorama.com/affilojetpack
Like us on Facebook: https://www.facebook.com/affilorama
 

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