michellerana
Posts: 1874
Joined: 05 May 09
Trust:
03 Oct 11 3:54 pm
Would it be possible to give us temporary access to your WP admin area to check what's causing the error? If so, please send your site URL and the temporary login details through the contact form at our
support page.
You may create a temporary administrator user in the 'Users' menu of your WordPress site. From your dashboard, go to users on the left hand side. From there you can add a new user, and set the status to admin. then once the staff is done, you can delete the user or change the password.