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Connection lost error when editing/publishing post

kienlube
Posts: 4
Joined: 06 Oct 16
Trust:

Connection lost error when editing/publishing post

I've always got problem with the notification as below.
"Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case."

Please support to fix this issue.

Thank.
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Sales Supervisor at Motul Vietnam
Blog: https://kien.ipemart.net/
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Site Admin
maryt
Posts: 3224
Joined: 16 Apr 12
Trust:
Hi Kien,

This has been forwarded to our technical staff. In the meantime, please let me know if you have further concerns.
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Site Admin
mikeantiga
Posts: 753
Joined: 28 Mar 10
Trust:
Hi kien683,

The issue has something to do with your internet connection. Please contact your internet service provider to have your connection checked. You may also try accessing your WordPress admin using another provider.
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kienlube
Posts: 4
Joined: 06 Oct 16
Trust:
Thanks for your supports, Marit & Mikeantiga!
Little more details:
- The problem happen when I stayed in "post edititor" for a long time!
- I check the internet connection already, everything is OK (check by another device)!
- When issue repeat, I must close the browser (using Chrome) so that I can log in my wordpress website.
- I can start to post a new one normally (without the same issue).
Therefore, My temporary solution is create a new post, copy and paste the old post into this asap.
^_^
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Sales Supervisor at Motul Vietnam
Blog: https://kien.ipemart.net/
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antwerp203
Posts: 76
Joined: 02 Aug 16
Trust:
Hi there! Check your internet connection first and make sure it is properly connected. If this doesn't solve the issue then you have to contact the website's support so they can help you fix this problem...
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This topic was started on Jan 20, 2017 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.